Large File Size Limit Increase
Now live, we have increased the overall allowed (large) file size limit. Any tool that previously had a maximum upload file size of 750 MB, has been increased to 1 GB (1000 MB).Important: Whilst the below file size limits have been increased, we strongly urge you to continue to optimise your file...
Deciding which widgets to use on your dashboard
Welcome to our continued series of blog posts, brought to you by your Relationship Managers. These posts are intended for platform administrators who have World Level access within the platform.Were you really inspired by our "Removing widget headers for a sleek and professional looking dashboard...
eLearning Dashboard Analytics
eLearning Dashboards provide Corporate Users/Franchisors, Franchisees, and Location Managers deeper data insights into, usage, adoption, and operational compliance for better engagement with E-Learning and Courses across single and multi-brand customers.This video showcases the customized view of...
Training Certificates
Introducing Training Certificates, A new feature on the World Manager platform to enhance the learning experience and provide recognition for training achievements. This update allows administrators to create customized completion certificates for learners who complete individual courses, Perform...
New HR Recruitment Seek Ad Type Selectors
We’re excited to announce a simple yet impactful update for our FranConnect Asia Pacific customers using our Seek Recruitment integration. This latest enhancement adds additional options for selecting ad types directly from the interface, enabling seamless publishing to Seek. If you’re not curren...
Streamlined E-Learning Management: Empowering Location Managers for Efficiency and Compliance
FranConnect is thrilled to unveil enhanced E-Learning capabilities, empowering location managers to create, edit, and target content with unprecedented efficiency. This release streamlines content delivery and boosts compliance for location employees. These new features were released on Wednesd...
Introducing Validation Prompts for Notices & Saved Reports
This week we are excited to announce the introduction of validation prompts for the Notices & Saved Reports tools. When creating/updating Notices & Saved Reports, a warning prompt will now appear upon submission, stating the total number of accounts targeted and confirming whether you'd like to p...
New Feature Release - Courses! May 16, 2024
This week we are excited to announce a brand-new feature to your World Manager Platform, Courses! As you may have seen in our latest roadmap update, Courses will be released live in all systems this Thursday May 16, 2024. Courses brings brand new functionality including: Intuitive Modern UX desi...
Provide Managers and Employees Permission-Based Access to Update Account Start Date
This release introduces new permissions for Managers and Employees to edit the start date for accounts. By Navigating to System--> System Configuration --> Account Settings, administrators now have 2 new permissions. 1. Manager Permissions - Update Subordinates Start Date A new permission for a...
Introducing the Enterprise Hierarchy Upgrade
We're excited to announce the highly-anticipated Enterprise Hierarchy upgrade, allowing you to create an unlimited number of Account Groups of any Role at World and National Level, improving the way you organise and target content to your employees and managers. This blog will walk you through al...
New Service Desk Force Login Setting
The Service Desk is a great way for your team to track situations and issues reported by users both in and outside of your organisation. When a new Service Desk ticket is created, the platform can be configured to automatically send a push and email notification to administrators to alert them of...
Platform-wide Maximum File Size Increase
Now live, we have increased the maximum allowed file size of various upload fields throughout the platform. Important: Whilst the below file size limits have been increased, we strongly urge brands to continue to optimize their files for use with your platform. Even though larger file sizes are a...
Account Grid Redesign in the First Multi-Location Accounts Upgrade
As announced in our August 2021 Upgrade Roadmap Video, this release is the first of three that focus on Multi-Location Accounts, the second phase of our Enterprise Hierarchy upgrade. To learn more about the functionality added in our first Enterprise Hierarchy upgrade, see this blog post. The Mul...
Sign Off Enhancements: Custom Refresh Dates and Reminders
In this World Manager release, we're excited to announce changes to Sign Offs, making it easier for managers to set custom Sign Off refresh dates for users and get notified when they're going to expire. The Sign Offs tool will now allow managers to: Set custom refresh dates for individual Sign O...
SEEK Integration Enhancements
In this update, we've made enhancements to our SEEK integration in the Recruitment tool that introduces new features which make it easier to post job ads and get them seen by the right candidates. These enhancements include: Improved layout and navigation of SEEK functionality on the platform A ...
Role Abbreviations, Phrase Updates and New API Version
We're making some changes in preparation for the new Enterprise Hierarchy upgrade coming your way very soon. If you haven't already, check out our recent video introducing the highly anticipated Enterprise Hierarchy upgrade and find out how it will benefit your platform. In this update, you'll fi...
v10.2 Social Updates: Replies and Image Cropping
Off the back of v10.0 released earlier this year we are excited to continue to release social functionality in launching v10.2. In v10.2 we have listened to our community feedback and implemented changes designed to improve the way users engage on your platform by introducing: All-new Reply fun...
Target Selector Filtering Introduced for Roles and Groups
In this upgrade we introduce the ability for Target Selectors to be filtered by Roles and Groups, enabling faster search and select capabilities. This is really beneficial for those brands that have a large number of Account Groups on their platform applied after the Multi-Group Hierarchy Upgrade...
All-New Account Form in the Second Multi-Location Accounts Upgrade
The second release of Multi-Location Accounts is now in Playgrounds and is scheduled for live release on September 29, 2021. This upgrade follows the Account Grid Redesign in our last update and focuses on improvements to the Account Form, including: Tabs separating settings based on categories ...
Activity Feed Widget Enhancements
We've got some exciting enhancements coming in our first platform update for 2021. This upgrade is now available on all platforms In this release, we're focusing on delivering your most requested upgrades to the Activity Feed widget, designed to increase engagement between users on your platform...
Blog Overview
Here you'll find all the latest and exciting news to do with your platform. Stay in tune as we post more updates and interesting articles!
All Account Group Search and Improvements
This World Manager update (v10.2.3) provides all account groups, including managers and employees, the ability to search for other accounts within the same country. Managers can now search for their employees directly using Account search, without having to go to My Employees. Once finding their ...
File Upload Size Increases
Now live, we have increased the maximum allowed file size of various upload fields throughout the platform.Important: Whilst the below file size limits have been increased, we strongly urge you to continue to optimise your files for use with your platform. Even though larger file sizes are allowe...
Assign Users to Multiple Locations in Multi-Location Accounts Final Release
We're excited to announce that the final release for our Multi-Location Accounts upgrade is now live in all platforms.This release follows our recent Account Grid Redesign and All-New Account Form upgrades and unlocks the ability to assign Store Managers and Employees to multiple locations. With ...
Upgrades to National Account Group Management
This World Manager update (v10.2) contains several improvements to simplify the management of National-level Account Groups, which was revamped in the last platform update. These changes include: Streamlining the way Account Group Names are displayed in the grid Saving Account Group Names afte...
Viewing Seek Applicants
If a candidate applies for a position using the "Apply with Seek" button/functionality, it gets reported in the platform. This makes it useful for recruitment managers (and the like) to see the 'source' of their applicants.Note: For more information on the "Apply with Seek" functionality, you can...
v10.1 National Level Account Group Management
Thanks to the valuable feedback from our brand community we have made our first change to the World Manager Hierarchy. This was released to live platforms on April 29, 2020. This release is the first of many designed to improve hierarchy management on your World Manager platform. In this release ...
v10.2.2 New Account Custom Permissions
In this World Manager update (v10.2.2), new Account Custom Permissions have been added to the platform giving administrators greater flexibility over which users can manage and view certain platform tools.Prior to this update, some tools provided a single permission to control whether a user coul...
Sign Off Comment Now Supports Multi-File Attachments
Now live, we have introduced the ability to add multiple files to Sign off Comments and Attachments. The example below shows how you can upload up to 10 files at once for a Sign Off.Adding Multiple Files to Sign OffsAdditional File Support for Employee Results PagesWhen navigating to a Sign Off i...
Exit Interview Upgrades for Managers
October 16, 2019, an update was released to Playgrounds that upgrades Exit Interviews. In addition to a refreshed interface, this update will make it easier for managers to view exit interview results by: Allowing more manager groups to view exit interview results from the Exit Interviews ? View...